Contact Information

Contact Information Policy – Super Big Sale

At Super Big Sale, we value clear and open communication with our customers. If you have any questions, concerns, or need assistance with your purchase, our support team is here to help.

Contact Details:

Customer Support Assistance:
You can contact us regarding:

  • Product inquiries

  • Order status and tracking

  • Returns, exchanges, and refunds

  • Payment or billing questions

  • General store information

Response Time:
Our team aims to respond to all inquiries within 24–48 business hours. Please note that response times may vary during weekends, holidays, or busy sales periods.

Business Hours:
Customer service is available:

  • Monday to Friday, 9:00 AM – 6:00 PM (local time)

Important Notice:
For faster assistance, please include your order number when contacting us.